01
Essential
Live TV and the on-demand library in Full HD on one device.
SAR 159per year
was SAR 239
- 40,000 live channels with EPG
- 90,000 films & series on demand
- Full HD streams
- 1 device
Ways to reach us
How to contact us
WhatsApp is where almost every conversation with our customers happens. Save +44 7490 300294 in your phone, then send a text or a voice note. The number is international, but chats cost nothing extra over your normal data.
Email suits longer requests, such as asking for company details or an invoice. Write to [email protected] from the address you ordered with so we can find your account quickly. Screenshots and bank receipts are welcome as attachments, but never send card numbers or passwords to anyone, us included. We do not take phone calls, which keeps every request in writing for both sides.
Arabic-speaking relatives can write to the same team in Arabic, so one household never needs two support lines, and a single chat thread keeps the history of your account in one place.
What to put in your first message
A few details let us solve most problems in one reply instead of three.
Your order email
This is how we find your plan, renewal date and screen count.
Device and app
For example: Fire TV Stick with IPTV Smarters Pro, or LG TV with IBO Player.
The exact error text
Copy the message word for word, or say which screen it appears on.
When it started
Since this morning, since an update, or only during a particular match.
Before you write
Answers you may find without waiting
Prices and plan details are listed on our IPTV subscription plans page. Mid-way through installing a player? The Smarters Pro walkthrough covers login screens and error fixes. Thirty-odd short answers sit on the FAQ page.
If none of those help, message us anyway. A quick message costs you nothing and often saves an evening of trial and error. For background on the technology itself there is the IPTV entry on Wikipedia.
Plans
IPTV subscription plans
One year or lifetime, activated within minutes.
Recommended
02
Gold 4K
The larger library in 4K with 3-day replay.
SAR 279per year
was SAR 399
- 60,000 live channels with EPG
- 200,000 films & series on demand
- 4K Ultra-HD picture
- 3-day replay · 1 device
03
Royal Lifetime
Pay once: dedicated server and up to 4 screens.
SAR 1,199one payment
was SAR 1,849
- 80,000+ live channels with EPG
- 250,000+ films & series
- Dedicated server · up to 4 screens
- 7-day replay
Login details arrive by email, usually within 5–30 minutes.
Questions about contacting Ishtirak IPTV
What is the fastest way to reach support?
Message +44 7490 300294 on WhatsApp. The reply comes from the team that configures customer accounts, and a chat is normally quicker than an email thread.
Are you available on Fridays and during Eid?
Yes. The WhatsApp line runs seven days a week, holidays included.
Why is the WhatsApp number a UK one?
Our support line uses an international number. It works from Saudi Arabia exactly like a local chat.
Do you have an office I can visit?
There is no shop front; the business runs online. Ask in a chat or by email and we send the company information to you.
How do I ask for an invoice?
Email [email protected] with your order email and the name you want on it, and we send it back by email.
Can I contact you before buying, just with questions?
Of course. Ask as many as you like; there is no obligation to order.
Start a chat with the team
Tap the green button, write a sentence about your question, and a team member picks it up.